We value your 'Savings' and so we have a Refund policy for proper compensation. In case the fault is of the operator or from our side, we refund the seat's price to our esteemed users. The money will be refunded to you via the same payment method. For any other reason we are not liable to refund. 

However, if the refund request is complex which requires validation from bus operators and accuracy of complaint, the refund can take 10 working days.